Company Profile
American Well
Company Overview
Founded by industry veterans Drs. Ido and Roy Schoenberg, American Well’s mission is to improve access to quality care and make it more affordable and transparent for consumers. We do this by using mobile and web technology to remove barriers such as distance, mobility, and time. American Well offers software, services, and access to clinical services – everything you need to offer a complete telehealth service – whether you are a health plan, an employer, or a delivery network. Our mobile and web service connects doctors with patients for live, on-demand video visits over the internet and handles all the administration, security, and record keeping that modern healthcare requires.
American Well is not a telehealth vendor. We’re a telehealth services partner. We develop and strategically align our platform and affiliated services to meet our customers’ varied needs. Our client roster includes national and regional health plans, delivery networks, government organizations, employers and retailers. Our team will work with you to develop business, deployment and go-to-market strategies to meet your goals and make telehealth work for your organization.
A great healthcare experience begins with credentialed, licensed, and highly-trained physicians. And we’re proud to bring together the industry’s best telehealth network of staff physicians, trained to have the best “webside manner”, monitored for quality performance. Our clinical and operations team makes sure clinicians are available to meet patient demand, and our network operations center can help customers build and manage their own telehealth networks.
A complex industry requires an elegant solution to truly transform the way patients engage healthcare providers without fragmenting care. That’s why we spent years building our platform from the ground up, before ever going to market. The time and effort up-front pays, as we have deep clinical and business functionality that truly speaks healthcare. We continuously improve and enhance our technology to meet diverse needs of customers, doctors and patients. A senior team of technology industry veterans make our system the most comprehensive telehealth platform on the market.